Delivery & Shipping Information

Find important details about order processing, shipping methods, delivery timelines, and tracking updates.

1. Processing Time

Orders are usually processed within 1-2 business days after payment confirmation.

During high-demand periods, processing may take slightly longer. You will receive an email update once your order is shipped.

2. Delivery Options

We offer standard and expedited delivery options where available. The available methods for your address are shown at checkout.

Estimated delivery dates are provided for convenience and may vary based on destination and carrier conditions.

3. Shipping Fees

Shipping costs are calculated at checkout based on your location, order value, and selected shipping method.

From time to time, we may offer free shipping promotions subject to minimum spend and region restrictions.

4. International Shipping

International shipping is available to selected countries. Delivery times vary by customs and local carrier processing.

Customs duties, taxes, and import fees are determined by local authorities and are the responsibility of the customer unless otherwise stated.

5. Order Tracking

After dispatch, you will receive a tracking link by email. Tracking updates may take up to 24 hours to appear.

You can also track your shipment from our Order Tracking page using your order ID and billing email.

6. Delays and Delivery Issues

Unexpected delays can occur due to weather, customs clearance, or carrier network issues.

If your order appears delayed or lost, contact our support team and we will coordinate with the carrier to assist you.

7. Address Accuracy

Please confirm your shipping address before placing an order. Incorrect or incomplete address details may lead to delays or failed delivery.

If you need to update an address, contact support immediately. Changes may not be possible once the order is processed.

8. Return Policy

Most items can be returned within 14 days of delivery, provided they are unused, in original condition, and include all tags and packaging.

To start a return, contact our support team with your order number. Once approved, we will share return instructions and the next steps for refund or exchange processing.